OverviewThis service level agreement applies to all paid GDaaS plans. The GDaaS plans are designed for whoever wants to use a standard RDF graph database without bothering with software installation, software maintenance and servers. GDaaS provides private access to a SPARQL endpoint. The GDaaS is consistent with following standard:
The GDaaS plans differ only in the storage capacity and in the level of the support service. For each GDaaS instance, LinkedData.Center reserves the right to select/change the graph database tecnology and vendors. The subscription has a minimum duration of one month and is automatically renewed on expiration. The service activation is subjected to the payment of a monthly fee. To terminate the subscription, just stop payments. This service is covered by a Money Back Guarantee. Provisioning processThe subscription will be activated in one working day. On service activation the subscriber receives an email with:
Provided featuresThis plan is optimized to support most of the business that use Linked (Open) Data and provides the following features:
Burst managementThe service levels can be preserved as long as you remain in the specified range of the bought plan. In any case, we are committed to guaranteeing the service continuity and reliability even when you experience a usage burst. Read all details on our Continuity policy.Service durationThe subscription has a duration of one month and is automatically renewed on expiration. The service activation is subject to the payment of a monthly subscription fee. Just stop payments to terminate the subscription. Service retirementTo stop payments:
Before doing this, please be sure to have done a backup of your data. Your subscription will remain active until its date of expiration. Recurring paymentsTo ensure service continuity, this subscription requires recurring payments using a valid credit card with the Stripe payment gateway platform. You can stop the recurring payments anytime. Please note that if you stop the recurring payments the service will be terminated at the end of the subscription period.Credit card security infoWe care about your security! We use only payment gateways with a proven very high-security level. Please note that we do not save your credit card info, all your data are only transmitted (encrypted) the first time to Stripe payment gateway for processing.Money Back GuaranteeIf you are dissatisfied with your first subscription for any reason, you can receive a full refund if you do the following:
Our support staff will review your request and issue a refund. Note: This money-back guarantee applies only to the first subscription and does not apply to users that breach any term or condition of this Agreement. General Terms of UseAll use of software available on LinkedData.Center website is subject to LinkedData.Center’s terms of use. In the event of a conflict or disagreement between this document and the Terms of Use, the Terms of Use will prevail. |
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